Superfast IT Blog

IT support and cyber security resources for small/medium-sized businesses in Greater Birmingham and the Black Country (West Midlands).

Interview with CYBER EXPERT James Cash: Manufacturing & cybersecurity

Superfast IT Founder and Managing Director, James Cash, was recently interviewed by Matt...

BT switch off analogue phones

Technology constantly moves forward and this is true for our phones systems and business telephony....

IT support help desk response time

How long will it take to solve our IT support issue? This is one of the most common questions we...

Navigating and releasing quarantine emails

Email filtering helps to stop spam and junk mail from entering your inbox. But there will be...

Superfast IT awarded Bronze Award from MoD

Superfast IT’s commitment to the Armed Forces has been officially recognised with a Bronze Award by...

Cyber Essentials Checklist: Is your IT company competent to help you pass?

Many businesses turn to their IT company to help them pass Cyber Essentials accreditation. The...

What's not included in IT support?

IT companies offer a variety of IT services. These can be split into two main areas: IT support and