How to Access and Use Our IT Support Services
When faced with an IT issue, you need to know how to inform your IT support team and access the help you need quickly and efficiently. This guide...
As 2021 comes to a close, we would like to wish all of our clients, suppliers and extended network a Merry Christmas and Happy New Year! Thank you for being a part of the Superfast IT family during 2021!
Here are details of our opening times over the festive period. If you have any questions, then please do not hesitate to get in touch.
Friday 24th December 2021
Open as normal, 8am-5pm
Saturday 25th December 2021 -
Sunday 26th December 2021
Out of hours service running as normal, as per your service agreement
Monday 27th December 2021
Bank holiday, closed except for out of hours service agreement
Tuesday 28th December 2021
Bank holiday, closed except for out of hours service agreement
Wednesday 29th December 2021 -
Friday 31st December 2021
Open as normal, 8am-5pm
Saturday 1st January 2021 -
Sunday 2nd January 2021
Out of hours service running as normal, as per your service agreement
Monday 3rd January 2022
Bank holiday, closed except for out of hours service agreement
You can raise a ticket as normal, by emailing support@superfast-it.com or call 0121 309 0090.
See our accessing remote support guide for more details.
When faced with an IT issue, you need to know how to inform your IT support team and access the help you need quickly and efficiently. This guide...
How long will it take to solve our IT support issue? This is one of the most common questions we are asked. IT support response time and resolve time...
Email filtering helps to stop spam and junk mail from entering your inbox. But there will be instances where email filtering systems need your help...