Articles & News

from the team at Superfast IT

 

IT Support Birmingham

What is IT support and do they do?

2 min read

What is IT Support?

In this article, we will define IT support and explain what IT support means to an organisation or business.

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Microsoft 365 UK Price increases

6 min read

Microsoft 365 Price Increases

From March 2022, Microsoft 365 and Office 365 subscription costs have increased for commercial users. This article breaks down the key details of the...

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3 min read

How to Access and Use Our IT Support Services

When faced with an IT issue, you need to know how to inform your IT support team and access the help you need quickly and efficiently. This guide...

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Response time

5 min read

IT support help desk response time

How long will it take to solve our IT support issue? This is one of the most common questions we are asked. IT support response time and resolve time...

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Outsourced IT infrastructure projects and upgrades - WiFi & internet, servers, data back-up, security, cloud telephone, Microsoft 365 and cloud computing

6 min read

What's Not Included in IT Support?

IT companies offer a variety of IT services. These can be split into two main areas: IT support and IT project work. In this article, I list the most...

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Katherine and James filming out IT support video

4 min read

IT Support Services: What's Included?

What's included with our IT support services? It is important to know what IT support services are included in your managed service agreement when...

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