Superfast IT Blog

IT support and cyber security resources for small/medium-sized businesses in Greater Birmingham and the Black Country (West Midlands).

Posts about

IT Support

Accessing remote and onsite IT support services

When faced with an IT issue, how do you inform your IT support that you need help? What is remote...

IT support help desk response time

How long will it take to solve our IT support issue? This is one of the most common questions we...

Is your IT support company genuinely proactive?

If you have ever been in the position of looking for a new IT support company, you will know what I...

2021 IT predictions and technology trends

Reflecting on 2020

As we approach the end of the year, it is always a good time to reflect. But...