James Cash

What's not included in IT support?

IT companies offer a variety of IT services. These can be split into two main areas: IT support and IT project work. In this article, I list the most popular IT project work we deliver, outside of our IT support managed agreement.

Statement on Kaseya hack affecting small businesses worldwide

You may have seen in the news over the weekend, Kaseya had a massive ransomware attack which has...

Is your IT support company genuinely proactive?

If you have ever been in the position of looking for a new IT support company, you will know...

Cloud vs on-premise: Differences, pros and cons

The pandemic has been catalyst to many businesses switching to the cloud. Adoption of cloud...

No more death by Powerpoint, cyber stats and IT careers

New useful Teams update where PowerPoint links with Teams instead of sharing screens, ...

Securing third party suppliers and free image editing tools in this week's IT news

The best way to learn is often by benchmarking. This week we learn from the IT headlines. I...

Urgent WordPress plugin update and more IT & cyber news

Urgent WordPress plugin updates, broadcaster down-time and real cyber-attack negotiations, here...

What happens in a cyber-attack? Cyber-criminals negotiations

Last week, details of FatFaces’ cyber-attack surfaced. Some incredible details were reported...