What’s included in our enhanced cybersecurity pack and why?
James explains what is included in our Enhanced Security Package in the video below: {% video_player "embed_player" overrideable=False,...
Are you interested in working for an ambitious managed service provider with excellent opportunities for progression and personal development?
We are a growing managed service provider, serving over 75 businesses and 1,500 people in the West Midlands. We are looking for an experienced 2nd Line IT Support Technician to join our Support Team at Superfast IT.
You should have at least one year of experience in a similar role and excel in delivering excellent customer service.
The role will require occasional travel to customers sites, so you must hold a current driving licence, and have your own properly insured vehicle.
If you're the kind of person who loves to provide excellent customer service, who is a team player, who is organised, and pays attention to detail, you could be a good fit for this role. We are fast-paced and growing, so you'll need to be oriented towards personal growth and continuous improvement too.
The role requires a quick learner who can retain technical knowledge. Good logical reasoning and problem-solving skills are essential. Good written and verbal communication skills are necessary. You'll be in the habit of planning, working methodically, and following established processes when required, but thinking for yourself when the situation requires it. You'll also be in the practice of documenting your work as you go.
Does this sound like you? Or do you know someone that fits the role?
Find out more on our about us and careers webpages.
Send across your CV and covering letter to careers@superfast-it.com.
James explains what is included in our Enhanced Security Package in the video below: {% video_player "embed_player" overrideable=False,...
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