Learning Centre

Go-to IT support, cybersecurity and digitalisation resources for small, medium and start-up businesses in Birmingham, the Black Country and West Midlands

Remote working: Keeping data secure on private, ‘Bring Your Own Devices’ (BYOD)

Maintaining network security while employees work from home is a challenge. Work-from-anywhere...

Remote working: Managing cybersecurity risks in 9 steps

Photo credit: Writix

During the first lockdown, our priority was to quickly facilitate working...

Cybersecurity for businesses in Birmingham and the West Midlands

I speak to many SME business owners. For the Managing Directors, CEOs and senior leaders that...

Implementing instant feedback

Customer feedback is essential for any business. Gauging satisfaction levels can guide you in...

What is Cyber Essentials?

Cyber Essentials is a simple, yet very effective scheme backed by the UK Government. It is...

Email blackmail phishing scam

We're going to explore the personal threats/blackmail tactic today. By the end of this article...

Business IT support costs calculator

Whether you are new to outsourced IT support, looking to switch suppliers or just curious,...

In-house vs Outsourced business IT support; pros & cons

Deciding between in-house or outsourced IT support can seem a daunting task.  There are many...